For more information on our system enhancements, please click here to view our information booklet. Printable Version

                                            

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Welcome to your full-service banking experience

Explore all of the ways we can help you and your business, and then stop by for a personal visit. We look forward to meeting you!

Welcome to Platinum Bank.
Your community bank of choice. 

BUSINESS ONLINE BANKING CUSTOMERS

UPGRADED SYSTEM INFORMATION:

You will notice a new Business Online Banking login screen and will no longer be required to formally register your computer. Going forward, our new system will recognize if your device (PC, laptop, tablet, mobile phone) has been previously used to access your Business Online Banking. You will be asked to validate your identity through a one-time security code sent to you via a phone call or text message. If a phone number is not available, you will be asked to answer a series of questions to validate your identity. Your Access ID remains unchanged and Your First Time Password will be the last six digits of your social security number.

Need help? Contact your local office or Internet Banking support at 813-655-1234 x5003 or by email depositoperations@platinumbank.com.

Continue to Business Online Banking

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ONLINE PREMIER BUSINESS BANKING CUSTOMERS

UPGRADED SYSTEM INFORMATION:

You will notice a new Online Premier Business Banking login screen and will no longer be required to formally register your computer or use a one-time password generated from a security token. Going forward, our new system will recognize if your device (PC, laptop, tablet, mobile phone) has been previously used to access your Online Premier Business Banking. You will be asked to validate your identity through a one-time security code sent to you via a phone call or text message. If your phone number is not listed or available, please contact us for assistance. Your Access ID remains unchanged. A new field, Company ID, will be required as part of the login process to Online Premier Business Banking. Your Company ID and Your First Time Password was emailed to you the week of July 28, 2014.

Need help? Contact your local office or Internet Banking support at 813-655-1234 x5003 or by email depositoperations@platinumbank.com.

Continue to Online Premier Business Banking

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PERSONAL ONLINE BANKING CUSTOMERS

UPGRADED SYSTEM INFORMATION:

****PLEASE NOTE****

Your USER ID remains unchanged.

Please be sure to use the LAST SIX DIGITS OF YOUR SOCIAL SECURITY NUMBER as your EXISTING PASSWORD for your FIRST TIME/INITIAL LOG IN.

IF ASKED FOR A ONE-TIME SECURITY CODE - if your telephone number does not appear correctly please contact your local Platinum Bank Office so that we may update your information.,

Need help? Contact your Local Platinum Bank Office.

Continue to Personal Online Banking

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